# Choose who gets your email > Send an email blast to a group, a People search, an event's guests or people you pick, leave people out, and see exactly who can't get it and why. Source: https://averyiq.com/help/choose-who-gets-your-email Updated: 2026-11-10 Open an email's checklist and tap **To**. One number at the top says how many people will get it, and everyone else is listed under **Left out** with the reason. Anyone with an email can get it unless one of the reasons below leaves them out. ## Start from your sphere An empty To shows starting points side by side, each with how many people would get the email: your groups (the ones you've emailed lately first), past clients, buyers and sellers planning a move in the next six months, recent open-house visitors and the guests who came to your last event. Tap one to use it. Below them: - **Search People…** asks the way People search does ("homeowners in Maplewood", "past clients I haven't talked to this year"). - **Pick people…** finds people by name. Pick as many as you like across searches. - **An event's guests…** takes who's going, who came or everyone invited. - **Everyone with an email** is last on purpose. Most newsletters do better sent to the people who know you best. You can also start from where the people are: **Email this group** on a group's page, **Email these 214** on People search results, **Email an announcement** on a home and **Email an invitation** on an open house. ## Add more, or leave people out Everything under **Send to** adds together, and anyone in two sources is counted once. **Leave out** takes people away: a group (your vendors, say), a search, people by name, or who got an earlier email. Sending last month's newsletter to new people? A duplicated email offers **Leave out who got** that email right at the top. A search that matches what Avery noted ("mentioned golf") keeps the people it found when you added it and says "as of today". Tap **Refresh** to look again. If a group in **Leave out** is deleted, its people stay left out. If an event or email in **Leave out** is deleted, To says so in red, and the email can't go out until you remove it and choose who to leave out again. ## Can't get your emails These people can't get this email, and no setting changes that. Tap the row to see each reason and who's in it: - **No email**: add one on their page. - **Unsubscribed** or **marked an email as spam**: only they can ask for your emails again. - **You stopped emailing**: undo it on their page. - **Asked to stop by reply · waiting on your answer**: their words are right there. Tap **Yes, remove** or **No, keep**. - **Emails bounced**: fix the address on their page. - **Another real estate agent** represents them, or they said so at your open house. - **Already have 5 emails from your team within 30 days**, counting emails that are scheduled: the row says when they can get another. - **On your team.** - **More with no contact yet**: past the 250 a day that can go from the shared address. Send them the same email tomorrow, or send from your own domain. ## Left out unless you include them These are left out by default, and **Include** lets them in for this email only. It's never remembered for the next one. Tap a row to see who's in it before you decide. - **No contact yet**: AveryIQ hasn't seen you two in touch. Text or call them and they'll be in, or tap **Include**. They go out last, 100 at a time, and the rest are skipped if too many bounce. See [Who can get your emails](https://averyiq.com/help/who-can-get-your-emails). - **Nurture off** - **Have another email from your team within 7 days**, sent or scheduled - **Waiting on your reply**: answer them first; a newsletter isn't a reply. - **A teammate's people**: people assigned to a teammate, whoever the email is from. - **Other real estate agents**, unless your search asked for them. People you pick by name skip these, and so do an event's own invitation and reminder: picking them was the decision. An event's guests added to any other email, like a newsletter, meet them as a group does. No contact yet is the one that still applies to them: tap **Include** to let those people in. If your team's emails have had too many spam reports, **No contact yet** moves under **Can't get your emails** and can't be included until the reports age out. ## Clients in a deal Clients in an active deal get the email by default. They have their own row under **Clients in a deal**. Tap **Leave out** if this one isn't right for them. ## Who gets it **See all** lists everyone who'll get it, A to Z, with search. Tap the **×** beside someone to take them out (with Undo); they move to **You took out**, where **Put back** brings them back. Couples who share one email address get one copy together. Each guest on an event invitation gets their own copy with their own RSVP link. ## How often No one gets more than 5 emails from your team in 30 days, and by default not two within 7 days. Both count every teammate's emails, at the time each one is set to go, including ones scheduled for later. An event's invitation and its reminder count as one. ## One email isn't a touch An email blast never counts as reaching out to someone. Your deck still brings people up for a personal text or call.