# Register for team texting

> Phone carriers make every business number register (10DLC) before it can send texts. What to fill in, the $21.50 fee, the PIN and how long approval takes.

Source: https://averyiq.com/help/register-for-team-texting
Updated: 2026-11-05

Before your [team number](https://averyiq.com/help/choose-a-team-number) can send texts, US phone
carriers need to know who's sending them. This registration is called 10DLC,
and every business texting from a regular local number goes through it. It's
how carriers keep spam off their networks, and unregistered numbers get their
texts blocked.

You do it once, in the app. Calls and incoming texts on the team number
already work, so nothing waits on it but sending.

A team owner registers. Have these ready:

- **Just you, no EIN:** your name, email, home or office address, and your own
  cell to get a PIN.
- **A business with an EIN:** the legal business name, EIN, business address,
  a contact phone, and a website or social profile.

## 1. Fill in your details

Tap **More**, then **Settings**, then **Team number**. At the bottom, under
**Team texting**, tap **Enable team texting**.

Choose how you're registering. **Just me (no EIN)** is for a solo real estate
agent; carriers check it's you with a PIN texted to your own cell. Choose **A
business with an EIN** if your team has its own EIN.

![Team texting, with Just me (no EIN) selected and Name people know you by set to Reyes Home Team](https://averyiq.com/help/images/register-for-team-texting-1.png)

**Name people know you by** is the name carriers attach to your texts. Use
your own name or your team's name, like "Reyes Home Team". Don't include
your brokerage (Keller Williams, RE/MAX, Compass and so on), even as "@ KW":
carriers read that as the brokerage itself registering and reject it.

With an EIN, add a **Website or social profile** carriers can open to see
your business is real. Your own site, a brokerage profile page, Zillow, Google
Business, Facebook, Instagram or LinkedIn all work.

Then fill in **Contact details**. With **Just me**, use your own cell for
**Your mobile (we'll text a PIN)**, not the team number.

Your answers save as you type. Tap **Save and finish later** to come back to
them.

## 2. Submit and pay the fee

Carriers charge a one-time **$21.50** registration fee. AveryIQ passes it
through at cost. Tap **Pay $21.50 and submit**.

![The one-time carrier registration fee, $21.50, above Pay $21.50 and submit](https://averyiq.com/help/images/register-for-team-texting-2.png)

Avery checks your details first, for free. If something looks off, like a
brokerage in your name or a website that won't open, the form comes back with
what to fix and nothing is charged. Once it passes, the fee goes on your card
on file, even during your free trial. It isn't refundable. If the card can't
be charged, you'll see **Pay $21.50** to pay with another card.

## 3. Verify your cell (Just me only)

Once carriers have your business on file, a six-digit PIN is texted to the
cell you entered. Open **Team texting** again,
type it under **PIN from the text** and tap **Verify**. No text? Tap **Send a
new PIN**.

![Verify your mobile, with a six-digit PIN typed and Verify](https://averyiq.com/help/images/register-for-team-texting-3.png)

With an EIN, there's no PIN. Carrier review starts on its own.

## 4. Wait for approval

Carrier review takes anywhere from a few days to a few weeks. You can see
where it stands under **Team texting** on the **Team number** screen:

| What it says | What's happening |
| --- | --- |
| Avery is checking your details | Avery's free check, before the fee |
| Carriers are checking your business | The fee is paid; carriers confirm your business is real |
| Verify your mobile with a PIN | Waiting for your PIN |
| Carriers are reviewing your texting registration | The last step, and usually the longest |
| Registration approved | Approved; the number is being switched on |
| Registration needs corrections | Read the note under it, then fix and submit again or contact support |

Until it's approved, texts open in Messages on your phone as usual. When it's
ready, everyone on the team gets a notification: **Team texting is ready**.
From then on, texts to clients on the team line go out from the app.

If support needs to look at your registration, tap **Copy registration
reference** and include it in your message. Your number keeps working for
calls while it's sorted out.

## If your subscription lapses

Texting is turned off when the team number is released. Your business stays
registered, so when you come back and choose a new number there's no form to
fill in: tap **Re-register for $21.50**. Carriers charge the fee again for the
new number.