Start free trialFree trial

Who can get your emails

Who gets your email blasts, who's blocked, why people with no contact yet are left out until you tap Include, and how a text or call brings someone in.

Updated
Use with AI

Anyone with an email can get your email blasts, unless they're blocked. There's nothing to tag or keep up to date: AveryIQ works out where each person stands from what really happened.

Who's blocked

These people never get your email blasts:

  • Unsubscribed
  • Marked as spam
  • Bounced: the address doesn't work.
  • You stopped emailing: someone on your team turned their emails off.
  • Asked to stop by reply: Avery wasn't sure, so it waits on your answer.

Teammates and people another real estate agent represents never get them either. Your own texts, calls and one-to-one emails to all of them still go. What each block means, and what to do about a bounce, is in Unsubscribes, bounces and spam reports.

Someone who unsubscribed can ask for your emails again. Their page then says "Asked for your emails again" with the date.

No contact yet

AveryIQ checks whether it has seen contact between your team and each person. It counts:

  • a deal or a closing with your team, ever;
  • in the last 2 years, a text, email, voicemail or form from them, a call that connected, or a one-to-one text or email you sent them from AveryIQ;
  • in the last 2 years, an open-house sign-in, a giveaway entry, an RSVP or coming to your event, or a request or click on one of your emails;
  • or someone on your team added them one at a time in the last 2 years.

Everyone else has no contact yet. That includes contacts imported from KW Command or a spreadsheet, your phone's contacts, and portal leads who never wrote back, whatever dates their old records carry.

People with no contact yet are left out of an email by default. To shows them in one row, like "40 with no contact yet", with an Include button. Tap Include and they get this email. It's never remembered for the next one.

Text or call them and they'll be in. One text or call from AveryIQ is enough.

When you include them

People with no contact yet are the likeliest to bounce or mark you as spam, so AveryIQ sends to them carefully:

  • They go out last, 100 at a time, with a bounce check after each 100. If too many bounce, the rest are skipped.
  • From AveryIQ's shared address (like [email protected]), your team can include 250 of them a day. Past that, To shows "12 more with no contact yet". Send them the same email tomorrow, or send from your own domain, which has no daily limit.
  • If your team's emails have had too many spam reports, they can't be included until the reports are more than 30 days old. A text or call still brings each one in.

See every reason on an email in Choose who gets your email.