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ResidentsGetting Started

Welcome - Getting Started

Welcome to AveryIQ. Your resident portal is the place to stay connected with your property team and manage common tasks in one place.

First Steps

Before you can log into the resident portal, you must either be invited to the system through an invite link, or have an account created for you by your property management organization. You must sign in using the same email address that your property manager used to create your account.

  1. Accept your invite and sign in to your resident portal
  2. Confirm your contact information is correct
  3. Review any messages, announcements, or shared documents
  4. Explore the sections available to you for payments, maintenance, and communication

How to Sign In

  1. Open the resident portal sign-in page and enter the same email address your property manager used to invite you or create your account. After checking your spam folder, if you still do not receive an email, it is likely that you do not have a valid account yet
Resident portal sign-in screen with the email field and Continue button.
If you do not receive an email, check your spam folder.
  1. Select Continue. AveryIQ will send a six-digit verification code to your inbox.
Verification email from AveryIQ showing a six-digit authentication code.
Open the verification email and look for the six-digit code. Codes are valid for 15 minutes.
  1. Return to the resident portal, enter the verification code, and select Verify Code to finish signing in.
Resident portal screen with the verification code entered and the Verify Code button visible.
Enter the code from your email to complete sign-in.

If you do not receive the verification email right away, check your spam or junk folder and make sure you entered the same email address your property manager has on file.

What You Can Do in the Portal

  • View important updates from your property team
  • Check your balance and rent-related information
  • Submit maintenance requests and follow their status
  • Keep your profile and contact details up to date

Tips for a Smooth Start

  • Use an email address and phone number you check regularly
  • Turn on notifications if your community uses them for updates
  • Take a few minutes to look through the portal before you need help with something urgent

Need Help?

If you are having trouble accessing your account or cannot find what you need, contact your property team for assistance.

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