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Team PortalAvery Smart InboxesSet Up Email ForwardingGmail

Set Up Gmail Forwarding

Connect Gmail to an existing Avery Smart Inbox, then create a filter so only messages that belong in that inbox are forwarded to AveryIQ.

You must use Gmail on a computer to complete this setup. If you use a managed Google Workspace account, your administrator may restrict automatic forwarding.

Add the AveryIQ Address to Gmail

  1. In AveryIQ, open Settings > Inboxes and copy the address of the Smart Inbox you want to use.
  2. On a computer, open Gmail and select Settings > See all settings.
  3. Open Forwarding and POP/IMAP.
  4. Select Add a forwarding address.
Gmail settings with the Forwarding and POP/IMAP tab and Add a forwarding address button highlighted.
Open Forwarding and POP/IMAP, then add a forwarding address.
  1. Paste the AveryIQ inbox address and select Next.
Gmail Add a forwarding address dialog with an AveryIQ Smart Inbox address entered.
Paste the address you copied from AveryIQ.
  1. Review the address, then allow Gmail to send its confirmation email.

Approve the Confirmation Request

  1. Return to Settings > Inboxes in AveryIQ.
  2. Select the mail icon beside the Smart Inbox to open Recent emails.
  3. Expand the forwarding confirmation email from [email protected].
  4. Copy the complete confirmation link beginning with https://mail-settings.google.com/ and paste it into a new browser tab.
AveryIQ Recent emails panel showing an expanded Gmail forwarding confirmation message and its confirmation link.
Copy the complete Google confirmation link from the email and open it in a new tab.

The confirmation email may show as Rejected when the Smart Inbox allows only team members. That is expected: Google is not a team member, but AveryIQ still keeps the email in Recent emails so you can complete verification.

  1. On Google’s confirmation page, select Confirm.
Google forwarding confirmation page with the Confirm button highlighted.
Confirm that Gmail may forward matching messages to the AveryIQ address.
  1. Return to Gmail’s Forwarding and POP/IMAP settings and refresh the page. The AveryIQ address should now be available as a forwarding destination.

Create a Filter for the Messages You Want

Keep whole-mailbox forwarding disabled unless every new message belongs in this Smart Inbox. A filter gives you control over which messages Gmail sends to AveryIQ.

  1. In Gmail’s search box, select Show search options.
  2. Enter criteria that identify only the messages for this Smart Inbox. The guide for your goal may provide exact criteria.
  3. Select Search first and review the results. Adjust the criteria if unrelated messages appear.
  4. Open the search options again and select Create filter.
  5. Select Forward it to, then choose the AveryIQ address.
  6. Select Create filter.

Gmail applies a new forwarding filter only to messages received after the filter is created. Leave Also apply filter to matching conversations cleared unless you intentionally want Gmail to perform the other selected filter actions on existing conversations.

Test the Connection

Wait for a new message that matches the filter. In AveryIQ, select the mail icon beside the Smart Inbox and confirm that the message appears under Recent emails.

If it does not appear:

  • Confirm the AveryIQ forwarding address is verified in Gmail.
  • Search Gmail using the filter criteria and make sure the expected message matches.
  • Confirm Forward it to points to the correct Smart Inbox.
  • Check whether your Google Workspace administrator blocks external forwarding.

For Gmail’s current forwarding controls and limitations, see Automatically forward Gmail messages to another account .

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